Privacy Policy

Contact details (name, email, phone, shipping address) submitted at checkout or through the concierge form; order history; and prescription documentation submitted for verification. We do not collect payment card information through this website — payment is completed by phone with a concierge specialist.

Your shopping cart is stored directly in your browser (localStorage), not on our servers — it stays on your device until you clear it or complete checkout. We don't use third-party analytics, advertising, or tracking scripts on this site, and we don't set tracking cookies.

Prescription documents are used solely to verify eligibility for the device ordered and to comply with FDA requirements for Class II medical devices. This information is not sold, and is not shared with insurers, employers, or any party outside the clinical verification process, since we do not bill insurance in the first place.

• Processing and shipping your order.
• Verifying prescription eligibility as required by law.
• Warranty registration with the device manufacturer.
• Concierge follow-up related to your order.

You may request a copy of the information we hold on your account, or request deletion of non-order-related records, by contacting your concierge specialist. Order and prescription records tied to a shipped medical device are retained per FDA recordkeeping requirements regardless of deletion requests.

Questions about this policy: privacy@cirrus.example.com